FAQs

We accept the following forms of payment:

Visa

MasterCard

Discover

AmericanExpress

PayPal

Glamatory

Gift Cards and Store Credits issued within the United States.

Shopping on our site is safe and secure. Please refer to our private policy section.

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

A confirmation email will be sent out with tracking info

1- Your order has been received

2-Your shipment has been processed, based on the valid email address provided to us.

If you did not receive any confirmation emails, please check your email spam filter.

1- Select Theglamatory.com as a trusted website domain in your spam filter.

2- If you still do not see a confirmation email please contact us directly via phone or email.

Yes we ship internationally. Free shipping does not apply to international orders.

Please allow 3-5 business days to receive your order via USPS. Tracking number is sent with your order confirmation.

Due to Covid-19 and safety precautions, we cannot accept returns on cosmetics. If you have received something that arrived damage, we will honor an exchange or store credit with photo proof of the damaged item.  Damaged items must be returned unused, in its original condition, including all tags, stickers, and packaging for complete exchange or store credit within 21 days of purchase. All mailed returns will require purchaser to pay shipping back to The Glamatory unless your item enclosed was an error on the store’s fault.

No cash refunds. 

All sale and clearance items are final sale, merchandise may not be returned for exchange or store credit.